This Privacy Policy applies to all users of the Vaipi platform's website and mobile app. By registering with Vaipi or using any of our services, you agree to this policy.
We believe your personal data belongs to you. Vaipi collects only what is genuinely necessary to provide our services — nothing more. This policy is here to clearly explain where your data goes, how it is stored, and what rights you have over it.
In Summary: Your data is never sold. It is never handed to third parties. Nothing happens without your consent.
Vaipi collects two types of information — what you provide directly and what is generated automatically as you use the platform.
What you provide directly:
| Data type | Why it's collected |
|---|---|
| Name & date of birth | For identity verification and age confirmation |
| Phone Number | For account verification & communication |
| Mobile banking number | For deposit & withdrawal processing |
| National ID information | To complete KYC verification (optional, for higher limits) |
| Email address | To send you important notifications |
Automatically collected data:
Vaipi uses your data only for specific purposes. Each reason is outlined below:
Vaipi Never Your data is never sold to advertisers or used for political purposes.
Short answer: No. Your data is never sold, rented, or shared for advertising purposes.
However, in certain limited circumstances, data may need to be shared:
Strict confidentiality agreements are in place with every third party. They receive data only for a specific purpose and are not permitted to use it for anything else.
Vaipi's website and app use cookies — small files stored on your device that help the site remember your preferences.
Cookies can be disabled from your browser settings, though some features may be affected. In the app, cookies can be managed through the settings menu.
Vaipi upholds the highest industry standards for data security. Multiple layers of protection work together to keep your information safe:
Since Vaipi launched, there has not been a single data breach or hacking incident affecting members. Keeping that record intact is our goal.
You have certain important rights over your personal data. To exercise these rights, email us at support@vaipi.click.
Vaipi does not retain any data longer than necessary. Retention periods vary by data type:
Vaipi strictly does not collect data from or provide services to anyone under the age of 18. Age verification is mandatory at registration.
If we become aware that a minor's data has entered the system, the account will be closed and the data deleted immediately. Parents or guardians may contact us at support@vaipi.click.
Vaipi may update this Privacy Policy when necessary. If changes are made, the "Last Updated" date at the top of the page will reflect that. For significant changes, you will be notified via your registered phone number or an in-app notification.
Continued use of the platform after any changes will be considered your acceptance of the updated policy.
For any privacy-related questions, requests, or complaints, please get in touch with us:
General privacy questions can also be answered via live chat support. However, for formal requests relating to personal data, it is safer to submit them by email.
Not Just Words — Real Action
When signing up on a new platform, most of us click "I agree" without reading a word. In practice, that's a serious oversight — many platforms use their privacy policy to quietly obtain permissions you'd never knowingly grant. Vaipi understands this problem, which is why we've written this policy in plain, straightforward language.
A word on data collection: Vaipi only asks for information that is genuinely necessary to provide the service. To put it simply — we can't send you an OTP without a phone number, so we ask for one. We can't process a mobile banking transfer without your mobile banking number, so we need that too. But your profession, your employer, or your social media profiles? Vaipi has no use for any of that, so we never ask.
For those interested in the technical side of data security: passwords are never stored in plain text on Vaipi's servers. They are encrypted using the bcrypt hashing algorithm, making it virtually impossible to recover a password even if the server were compromised. Mobile banking numbers are stored via tokenization — instead of the actual number, a code is saved and used at the time of payment.
A common question we get: is my gaming history saved? Yes, it is — and it's actually there to protect you. If a dispute ever comes up — say, whether a bet was confirmed or a win was credited correctly — that log is your evidence. You can view your own gaming history at any time, and it is never shared with third parties.
There's a common misconception about cookies — they're not the same as spyware. Vaipi's cookies mainly do two things: keep your login session active (so you don't have to re-enter your password every time) and remember your preferred settings. Analytics cookies contain no personal identifiers — they simply show which pages get the most traffic and which games are most popular. That information helps Vaipi improve its service.
A quick clarification on the right to deletion. You may request that your data be deleted after closing your account. However, financial regulations legally require that transaction records be retained for a minimum of 5 years. Personal identification data is deleted after this period, and only anonymized financial records are kept.
One final note — upholding a privacy policy is no easy task, but Vaipi treats it as a core part of its culture. Before any new system or feature goes live, the question asked is: "Does this protect user privacy?" If the answer is no, it doesn't ship. That philosophy is what sets Vaipi apart.
Member FAQs on Privacy & Support
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